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Instacart shopping service launches in Scranton/Wilkes-Barre

Instacart shopping service launches in Scranton/Wilkes-Barre

WILKES-BARRE (WOLF) -- The familiar beep of the grocery check out... after waiting in line and spending an hour in the store.

"People, you know, just don't have the time to go grocery shopping. They want to spend more time with their families. They have busy lives, work," said Instacart Operations Manager George Shotz.

A San Francisco-Based company created a way to do the shopping for you.

The service was founded in 2012 and came to Pennsylvania three years ago; now Instacart is making the rounds to Northeastern PA.

"I'd have to see if I was able to understand how to do it, but I think it would be great if I could do it that way," said Wegman's shopper Nancy Dingman.

You can register online or on their mobile app. Select your store and the shopping begins, showing the entire store catalogue.

"It's just an easy service for people to access from anywhere they are and get their groceries delivered in as little as an hour," said Shotz.

Instacart has hired 100 shoppers in the area to fulfill incoming orders to Wegman's, CVS, Petco, and Price Rite in the Wilkes-Barre and Scranton areas.

"Most shoppers start in the produce section. And we basically hit a hold to start button. We pull up our shopping order right here on our phone. And then what we've been trained to scan the shopping list so we can plan an effective shopping route. So right now I'm going to head towards the bananas," said Michael Cunningham, a full service member and shopper with the company.

"Grab a bundle of those, put those in the shopping cart. Customer just wants two of those today so we'll grab two organic apples," demonstrated Cunningham.

The service cost is $5.99 with a 35 dollar minimum order, with no limit on grocery purchase.

"One of the benefits could be for people that aren't able to get to the grocery store, maybe they're elderly or home-bound, or maybe they have an injury and they can't actually get to the store," said Shotz.

And if customers have any special requests for requested items, there's a section for that too.

"You can put in the note section of any item: you know, I want my avocado ripe because maybe you're going to use it that night and not four days from now," said Shotz.

The maximum delivery distance from store to requested address is approximately 10 miles, and you can order for up to seven days in advance.

As of right now, Instacart doesn't have plans for partnerships with other stores, but hopes to down the line.

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